Amanda

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Activity overview

Latest activity by Amanda
  • Amanda created an article,

    I am a healthcare provider, how do I prescribe Vision Australia products?

    Step 1 If you want to order optical aids or daily living aids, first of all determine if your client is a DVA Gold Card Holder or eligible DVA White Card Holder. Step 2 If yes, complete an Optometr...

  • Amanda created an article,

    How can I download a DVA catalogue?

    You can download our DVA catalogue by clicking on the link below. Vision Australia's DVA Catalogue This catalogue is designed for health care professionals to provide an understanding of the DVA ...

  • Amanda created an article,

    General DVA information

    Vision Australia is proud to be an approved Department of Veterans’ Affairs (DVA) provider for the Rehabilitation Appliances Program, Low Vision Clinics, Allied Health Services and Library Services...

  • Amanda created an article,

    General NDIS information

    The NDIS is the National Disability Insurance Scheme which aims to increase support and independence for its participants. Vision Australia is a registered NDIS provider so we will work with our cl...

  • Amanda created an article,

    Can I change my delivery address?

    We endeavour to send your items to you as quickly as possible so unfortunately once your order is submitted, it is not usually possible to make any amendments. There may be slight chance we can ass...

  • Amanda created an article,

    What are the postage & handling guidelines?

    Vision Store is committed to a high standard of service so we aim for short delivery turnarounds wherever possible. We endeavour to dispatch orders received during standard business hours on the ne...

  • Amanda created an article,

    How do I sign in or create an account?

    To sign-in or create an account with us, please click here and follow the prompts. If you would like assistance in setting up your account please feel free to contact us our National Call Centre on...

  • Amanda created an article,

    Can I pay for express shipping?

    Unfortunately for online orders standard shipping is the only option for delivery.  If you still require an order to be express posted, please call us on 1300 84 74 66 for assistance. 

  • Amanda created an article,

    How can I track my order?

    After ordering online, you will receive an email confirmation containing your order details (if you have provided an email address). Once your items are packaged and dispatched from our warehouse y...

  • Amanda created an article,

    How do I know what product is suitable?

    We understand vision effects us all in different ways which is why we aim to provide a variety of products. Determining what product is deemed to be suitable, can be a tricky task which is why we p...