Andrew Wheeler

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Activity overview

Latest activity by Andrew Wheeler
  • Andrew Wheeler created an article,

    How do I access the online Product Return Form?

    Please click on this link here to access the online Product Return Form.  Remember to record the 10 digit Return Authorisation Number (RAN) on the product before returning the item/s to Vision Aust...

  • Andrew Wheeler created an article,

    Privacy Policy

    Vision Australia Limited ABN 67 108 391 831 (Vision Australia) is committed to respecting the privacy of your personal information collected from its website. This website Privacy Notice explains o...

  • Andrew Wheeler created an article,

    Consumer Guarantee

    If you believe an item is faulty, you may have rights to a remedy under the Australian Consumer Law. These rights are not impacted by the change of mind policy or limited by a defined time frame. H...

  • Andrew Wheeler created an article,

    Faulty Returns Policy

    Vision Australia is committed to customer satisfaction. We will refund, replace or repair any products you have purchased from us which are faulty, wrongly described or perform differently from the...

  • Andrew Wheeler created an article,

    Change of Mind Returns Policy

    If you change your mind about the products you have purchased from us online or in-store, we will refund the purchase price, or exchange those products in-store, subject to the following conditions...

  • Andrew Wheeler created an article,

    How do I return to the the Web Shop?

    In order to access the web shop, please click here.