How do I get product instructions in alternate format? Follow Sophie Taylor If you require product instructions in an alternate format, please fill out our General Enquiries webform or if you wish to talk to a staff member please call 1300 84 74 66. Related articles FAQs about orders and our COVID-19 response Comments 0 comments Article is closed for comments. Articles in this section Safe Product Cleaning Guidelines Using the Airfix Bluetooth transmitter with Google Home or Amazon Echo 3G shutdown is still years away How do I know what product is suitable? How do I get product instructions in alternate format? Looking for information about Vision Australia? This help centre is specifically aimed at queries relating to Vision Store. For more information about Vision Australia and our mission, visit Vision Australia. How can we help you?