How do I get product instructions in alternate format? Sophie Taylor Follow If you require product instructions in an alternate format, please fill out our General Enquiries webform or if you wish to talk to a staff member please call 1300 84 74 66. Related articles How do I know what product is suitable? What are the postage & handling guidelines? Faulty Returns Policy How do I order consumables? Comments 0 comments Article is closed for comments. Articles in this section How do I know what product is suitable? How do I get product instructions in alternate format? Looking for information about Vision Australia? This help centre is specifically aimed at queries relating to Vision Store. For more information about Vision Australia and our mission, visit Vision Australia.