How do I get product instructions in alternate format? Sophie Taylor 08 July 2019 01:37 Updated Follow If you require product instructions in an alternate format, please fill out our General Enquiries webform or if you wish to talk to a staff member please call 1300 84 74 66. Related articles How do I know what product is suitable? What are the postage & handling guidelines? Faulty Returns Policy How do I order consumables? Comments 0 comments Article is closed for comments.